Tickets to the October 11, November 9 and December 7 games will be printed game day tickets. To redeem your Mariners flex tickets you must bring your undated vouchers to the Trusted Choice Box Office at the Cross Insurance Arena during regular business hours. The box office is open Monday-Friday 9am-4pm and is open Saturday’s and Sunday’s on event days only. The Cross Insurance Arena is located at 1 Civic Center Square in Portland, Maine. The box office can be accessed by entering from both the Free Street and Spring Street sides of the building. Ticket plans can be picked up at the Mariners Offices at 94 Free Street Monday-Friday 9am-5pm or mailed for an additional $5 fee. All sales are final, no refunds, exchanges or transfers.