Merchandise Coordinator

Interested applicants please APPLY HERE

Overview:

This is a full-time position within the Maine Mariners Marketing Department. The role of Merchandise Coordinator is a crucial piece of the Maine Mariners Marketing and Game Day staff, which consists of an energetic team of individuals. The Merchandise Coordinator will report directly to the Director of Marketing to collaborate on the creation, ordering, storing, and selling of our Maine Mariners Merchandise. The Merchandise Coordinator will work a typical Monday through Friday work schedule, as well as game days and community events. The Merchandise Coordinator will help to shape and grow the Maine Mariners brand awareness through merchandise, marketing, and community events. If you think this could be you, read the responsibilities below.   

Responsibilities:  

• Work closely with the Marketing Department on a daily basis to collaborate on campaigns to promote game days and brand awareness 
• Inventory Management: Oversee inventory levels, track product orders, and ensure that merchandise is well-stocked and organized across all retail locations (in-stadium, online store).
• Product Ordering: Coordinate with vendors and suppliers to order products, ensuring timely delivery and competitive pricing.
• Retail Operations: Manage and set up the team store during home games, special events, and at off-site locations, ensuring smooth operations and excellent customer service.
• Sales Support: Provide excellent customer service to fans in-store, answering questions, assisting with purchases, and promoting key products.
• Online Store Management: Oversee the online merchandise store, including product listings, promotions, and shipping/fulfillment processes.
• Seasonal Merchandise Launches: Coordinate with marketing to create and launch seasonal collections, promotions, and special edition products that reflect key moments in the team’s season.
• Event Planning: Help organize merchandise-related activities at fan events, community outreach programs, and game-day promotions.
• Brand Alignment: Ensure all products, displays, and promotions reflect the team’s brand and mission while appealing to fans’ interests.
• Reporting: Track sales performance, manage budgets, and report on merchandise sales, identifying opportunities for growth and improvement.
• Fan Engagement: Stay connected with fans through social media and other communication channels to gather feedback on merchandise offerings and improve product offerings.
• Assist pre-game as necessary 
• Assist in community events as necessary 
• Additional duties as assigned  
   

 Qualifications 

• Highly organized and communicative 
• Previous experience in retail, merchandising, or sales coordination, preferably in the sports or entertainment industry.
• A strong understanding of retail operations, product sourcing, and inventory management systems.
• Highly organized, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong verbal and written communication skills, with the ability to work collaboratively with internal teams and external vendors.
• Must be at least 18 years old